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SHIPPING COSTS
For Spain (peninsula) and Portugal the shipping cost will be € 10 plus VAT for each order. For orders of cost over € 300 the shipping costs will be FREE.
Baleares € 10 plus VAT. For orders of cost over € 300 the shipping costs will be FREE.
FREE SHIPPING COSTS FROM € 300 (* Only Peninsula and Balearic Islands)
For other destinations, consult on (+34) 956 461 662.
Once the order leaves our warehouses, an e-mail will be sent notifying you that your order has been accepted and is being sent.
For security reasons, THE COMPANY will not send any order to post office boxes or military bases, nor will it accept any order when it is not possible to identify the recipient of the order and its address.
DEADLINES, PLACE OF DELIVERY AND EXTRAVIOS
I. Delivery of the product
THE COMPANY undertakes to deliver the product in perfect condition at the address indicated by the Customer in the order form, and in any case must be included within the Spanish Territory. In order to optimize the delivery, we thank the Client for indicating an address in which the order can be delivered during normal business hours.
THE COMPANY will not be responsible for the errors caused in the delivery when the delivery address entered by the Customer in the order form does not conform to the reality or has been omitted.
THE COMPANY informs the Customer that it is possible that the same order is divided into several deliveries.
II. Delivery term
Shipments will be made through a courier company. The order placed by you will be delivered within a maximum period of 10 working days since we have made the order confirmation. Although the usual delivery time of THE COMPANY usually ranges between 3 and 6 working days, from the end of the order.
These deadlines are means, and therefore an estimate. Therefore, they may vary due to logistical reasons or force majeure. In cases of delays in deliveries, THE COMPANY will inform its customers as soon as it becomes aware of them.
Each delivery is considered carried out from the moment in which the transport company puts the product at the disposal of the Customer, which is materialized through the control system used by the transport company.
In the case of delays in the delivery of the orders attributable to THE COMPANY, the Customer may cancel his order in accordance with the procedure described in Section "11. Refund". Delays in the delivery will not be considered those cases in which the order has been made available to the Customer by the transport company within the agreed period and could not be delivered for reasons applicable to the Customer.
If you need any clarification or have any questions, you can contact us at (+34) 956 461 662 or send an email to info@curtisur.com