How to buy

HOW TO BUY IN THE STORE WWW.CURTISUR.ES

Placing an order for our products is very simple, since we have put at your disposal a shopping cart program that is very easy to use and we have selected the most frequently asked questions to facilitate navigation and purchase in our stores.

Check how easy and safe it is to buy at Curtisur.es (http://www.curtisur.es).

If you have any other doubt not clarified in this section, remember that you have us at your entire disposal; We will be happy to assist you.

You can write us at info@curtisur.com or call us at 956 461 662

Thank you for your trust.

• HOW TO BUY IN OUR STORE?

• HOW CAN I PAY MY PURCHASES?

• HOW DO I RECEIVE MY ORDER AND HOW LONG WILL IT TAKE?

• RETURNS

• WHAT BENEFIT CAN I OBTAIN WHEN PURCHASING IN THE YEGUA, PONTO AND HORSE STORES?

• SIZES OF HORSES: HOW TO MEASURE HIS HORSE TO KNOW THE EQUIPMENT SIZE?

How to buy in our store?

• Step 1:	You must choose the product (s) you want to buy. Our products are divided into categories. You can use different methods: By categories: In the menu on the left, select the category in which the desired product is located and click on it. Finder: In the upper left you can access our SEARCH ENTRY, enter the reference, name, description or price of the product and the search engine will provide all items that meet these conditions.
• Step 2:	First select the product you want to acquire, specific model (Color, size, etc ...) click on the BUY key.
• Step 3:	The system will give you the detail of your order, where you will have the option to add the quantity you want, remove any product or continue buying. To confirm the order press the CONFIRM key.
• Step 4:	If you are a new customer, you will fill in your personal and shipping information. If you check the REMEMBER box, you will not have to re-fill the form every time you make a purchase. Press continue to go to the next screen.
• Step 5:	The exact detail of the total purchase will appear CONFIRM YOUR ORDER.
• Step 6:	Order summary.

Si lo prefiere puede realizar el pedido por teléfono al 956 461 662 o al fax 956 461 662. Una vez realizado su pedido recibirá un e-mail de recepción y otro cuando la mercancía salga de nuestras instalaciones.

How can I pay for my purchases?

- By non-automatic payment by bank transfer, deposit account or cash on delivery.

- Payment by transfer: You can make the payment by transfer to a bank account whose data is provided by our sales department. With this payment system, the purchase is not considered effective until the customer sends by Fax the receipt of transfer or deposit, or it is verified effectively by our bank.

- Payment by Credit Card and PayPal.

- Payment by credit card is made through SEGURA payment gateway (https), from our bank, thus offering you total SECURITY GUARANTEES.

- You can also make your PayPal payment by opening an account at www.paypal.com (registering a Credit or Debit card)

- Cash on delivery plus 5% on the amount of the order, with a minimum of € 10 per order.
This shipment will be made through the corresponding carrier company.

How will I receive my order and how long will it take?

You will not have to travel to pick it up, we will send it to you by transport agency so that it is as comfortable as possible, in the approximate period of seven days you will have the purchase delivered where you indicate.

Returns

Before confirming an order, you have the possibility to extract the unwanted items from your shopping cart. If you wish to cancel an order whose order has already been confirmed, and before receiving our email notifying you that your order is ready to be sent, you can contact us and inform us that you wish to cancel the order.
In case the delivery process has already begun, you can proceed to return it once you have received it.
It will have a maximum period of 7 days from the date of delivery (Regulated by the law of 1/15/96 no.7 / 1996). In case of not having the item in stock, our Sales department will contact you within a maximum period of 48 hours.

Return period: 7 days from the date of receipt of the product.
The product must be in perfect condition and in its original packaging.
The customer must meet the direct costs of return.
According to the law will not be allowed returns of objects that can be reproduced or copied immediately (books, video tapes, ...) products that are intended for the hygiene of the horse that, by reason of its nature, can not be returned, that have been unsealed, except in cases of defective merchandise.

What benefit can I get when I buy at the Curtisur.es Store?

Get the largest assortment of products for the horse, as we have more than 15,000 items in stock with the best qualities and the best price on the market. We are Expert Saddlers.

Sizes of horses: How to measure your horse to know the size of the team?

When purchasing the necessary equipment to practice horse riding or hitch with horses, it is necessary to take into account certain measures in order to find the correct size for your animal. Here are all the measures you should take into account when buying your items for horse riding or hitching:

A. Length from the upper part of the mouth (corners of the lips), passing behind the ears, over the nape of the neck, to the other upper part of the mouth.
B. Contour of the nose.
C. Contour of the chest (perimeter of the strap).
D. Length from the back of the saddle to the base of the tail.
E. Horse length from the chest to the buttock.
F. Height at the cross.